Online Doctor Consultation

Schedule a 15-Minute Online Doctor Consultation with our HPCSA-registered doctors.

Our R390 Price inclusive of:

if prescribed by the Doctor.*

**T&C’s apply in Terms of Use.

Overview Of The Online Consult Process

Step 1

Select “Book Now”, Add Consultation to Cart and Pay Online using one of our secure payment gateways.

Step 2

Select your preferred timeslot for a Doctors Consultation.

Step 3

Receive a video link via Email and SMS. Fill in the pre-admission form and Consult with a Doctor.

Step 4

Script, sick note and medication voucher sent immediately via Email & SMS after the Consultation.

How It Works?

You can easily book a telehealth appointment with our doctors through the Docotela™ website. Simply select “Book Now”, Pay online, Book a time slot and receive an SMS/email for the video call.

 

After your consultation, the Docotela™  Team will send your script, sick note and medication voucher via SMS and Email.

What We Cover

Telehealth is suitable for a wide range of conditions, including minor illnesses such as:

What We Don't Cover

The following conditions are not suitable for Telehealth consultations:

Book Your Virtual Doctor Consultation Today!

Frequently Asked Questions

A virtual doctor’s consultation is a healthcare service that allows patients to consult with HPCSA registered doctor remotely, using a video call, audio call, or secure messaging platforms. During a virtual doctor’s consultation, patients can discuss their health concerns, receive medical advice, get scripts and sick notes if needed without physically visiting a medical facility.

Docotela™ offers cheaper doctor’s consultations, convenience, flexibility, reduced travel time, easy access to doctors, and the ability to consult from the comfort of your home.

You can easily schedule a telehealth appointment with our doctors through the Docotela™ website. Simply pay, book a time slot and receive an SMS/email for the video call.

Yes, book a doctor’s consult through Docotela™ today. Simply click Book Now on our website, pay online, and receive a video call link for your appointment

All our doctors on Docotela™ are HPCSA registered with years of experience in medicine and telehealth. Because consultations are done on a video call with them, it does not matter where you are located in South Africa.

Yes, our HPCSA registered doctors can provide online prescriptions and sick notes for eligible medical conditions during telehealth consultations.

Our doctors will send you an email with your script or sick note directly after your consultation.

The cost of a telehealth consultation with Docotela™ is R390 per consult, which is inclusive of a script and sicknote if needed. We provide transparent pricing, and there are no hidden fees. 

Most medical aid plans cover telehealth consultations. Please check with your medical aid provider for eligibility and coverage details or contact us at +27 71 096 0092.

Telehealth is suitable for a wide range of conditions, including minor illnesses, chronic disease management, mental health consultations, and follow-up appointments. However, telehealth is not suitable for injuries, emergency medical and mental health situtations which require in-person care.

Our Docotela™ telehealth platform prioritizes privacy and security. We use encrypted communication to ensure confidentiality, and your medical information is handled with the utmost care in compliance with data protection regulations.

You can participate in a telehealth video call using a smartphone, tablet, or computer with a stable internet connection and a webcam.

Yes, Docotela™ is designed to bridge geographical gaps. Our telehealth services aim to reach underserved communities, providing vital healthcare access to those in remote locations. Through internet connectivity and our user-friendly website, residents in rural areas can conveniently access virtual consultations, bringing essential medical care closer to home.

In the event of technical issues, such as network interruptions, power outages, or any other interuption during a consultation, our doctors will call you on your mobile phone. Additionally, our support team is readily available to assist you in resolving technical challenges promptly, ensuring a smooth and reliable telehealth experience.

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Welcome to Docotela!
How can we help you? You can book an online consultation with our Doctors by simply booking online or by sending us a Whatsapp Message.