Online Doctor Consultation

With a Docotela subscription, you gain unlimited access to quality telemedicine services, with online consultations from expert medical advisors. We provide convenient care from the comfort of your home or office. Our plans are designed to save you time, reduce costs, and keep you and your team healthy.

Prioritize your health with a subscription that works for you!

Individual Plan

R 199 pm
  • Unlimited online Doctor consultations for 1 Person plus:
  • Sick note*
  • Prescription*

  • Medication voucher*
  • Specialist referral*
  • Lab test referral*
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Subscribe Now
If prescribed by the Doctor.*
**T&C’s apply in Terms of Use.

Healthy Mind Plan

R 399 pm
  • 2 x 60-min online Therapy sessions per month for:
  • Stress
  • Anxiety
  • Depression
  • Trauma
  • Grief and Loss
  • Relational Conflict
  • Self-esteem
  • Addictions
  •  
Subscribe Now
If prescribed by the Doctor.*
**T&C’s apply in Terms of Use.

Thrive 365 Plan

R 499 pm
  • Individual Plan + Healthy Mind Plan benefits
  • 2 x 60-min online Therapy sessions per month
  • Unlimited virtual doctor consultations
  • Sick note*
  • Prescription*
  • Medication voucher*
  • Specialist referral*
  • Lab test referral*
  •  
  •  
Subscribe Now
If prescribed by the Doctor.*
**T&C’s apply in Terms of Use.

Family Plan

R 499 pm
  • Unlimited online Doctor consultations for Family of 3 plus:
  • Sick note*
  • Prescription*

  • Medication voucher*
  • Specialist referral*
  • Lab test referral*
  •  
  •  
  •  
  •  
Subscribe Now
If prescribed by the Doctor.*
**T&C’s apply in Terms of Use.
Popular

Thriving Family Plan

R 799 pm
  • Family Plan + Healthy Mind benefits for Family of 3
  • 2 x 60-min online Therapy sessions per month
  • Unlimited virtual doctor consultations
  • Sick note*
  • Prescription*
  • Medication voucher*
  • Specialist referral*
  • Lab test referral*
  •  
  •  
Subscribe Now
If prescribed by the Doctor.*
**T&C’s apply in Terms of Use.
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Leave a Review

Qaqamba

★★★★★

Really happy with the service. It was quick to make an appointment and I got a soon date . My issue was resolved quickly . The doctor was very professional...

Shani

★★★★★

A wonderful hassle-free experience at my own home. From booking to having the online consultation itself it was amazing. Highly recommend to everyone with a busy schedule!

Sanele

★★★★★

Very convenient, easy to book, quick and efficient. I would recommend their services any day ❤️🙏🏽. A big thank you to Dr Nomacete.

Azraa

★★★★★

"I recently had an online telehealth consultation with the Docotela team that truly exceeded my expectations. The entire process was remarkably quick and efficient, allowing me to connect with a...

Enrico

★★★★★

Working with Docotela was great. Booking an appointment was simple and getting my prescription didn't require me to leave home. Great work!

Please note that this product is not a medical aid or medical insurance.

How The Subscription Works

Step 1

Choose between the Individual or Family Plan and Select the “Subscribe Now” button.

Step 2

Create an Account and assign profiles for Individual or Family Plan.

Step 3

Pay for the selected subscription service.

Step 4

Book a consultation anytime you need to see the doctor. Receive a video link via Email and SMS.

Step 5

Consult with the doctor anytime, anywhere.

Step 6

Prescription, sick note and medication voucher are sent immediately via Email & SMS after the Consultation.

What We Cover

Telehealth is suitable for a wide range of conditions, including minor illnesses such as:

  • Common cold/influenza
  • Allergic rhinitis
  • Upper respiratory tract infections
  • Urinary tract infections (UTIs)
  • Candidiasis
  • Sexually transmitted infections (STI’s)
  • Gastroenteritis
  • Common skin conditions such as acne and dermatitis
  • Uncomplicated eye infections
  • Contraceptive management
  • Medical advice
  • Uncomplicated pain syndromes
  • PrEP and PEP

What We Don't Cover

 

The following conditions are not suitable for Telehealth consultations:

  • Medical emergencies
  • Patients, especially asthmatics, with shortness of breath, wheezing, tight chests
  • Trauma cases
  • Internal Ear infections
  • Scenarios requiring psychiatric assessment
  • Schedule 5 and above medication which carry a higher risk of adverse effects, dependency, or misuse.
  • High-risk pregnancies
  • Termination of pregnancy
  • Infants under 2 years of age

Get Access To An Online Doctor Anytime, Anywhere!

Choose a plan

Frequently Asked Questions

How does Docotela™ ensure the security and privacy of my personal health information?

Our Docotela™ telehealth platform prioritises privacy and security.
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What types of medical conditions can be treated via telehealth?

Telehealth is effective for treating a wide range of conditions, including minor illnesses, managing chronic diseases, mental health consultations, and follow-up appointments
Read More

Is an online doctor consultation reliable?

Yes, an online doctor consultation with Docotela™ is reliable. All our doctors are registered with the Health Professions Council of South Africa (HPCSA) and have extensive experience in both traditional and telehealth consultations.
Read More
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How can we help you? You can book an online consultation with our Doctors by simply booking online or by sending us a Whatsapp Message.