Yes, an online doctor consultation with Docotela™ is reliable. All our doctors are registered with the Health Professions Council of South Africa (HPCSA) and have extensive experience in both traditional and telehealth consultations. They are fully qualified to provide accurate diagnoses, medical advice, prescriptions, and sick notes, ensuring you receive the same level of care you would in a face-to-face visit.
However, it’s important to keep in mind that while online consultations are highly effective for a wide range of medical issues, they may not be suitable for all situations. For complex cases, emergencies, or conditions requiring a physical examination, an in-person visit may still be necessary. Rest assured, our doctors will advise you if they believe in-person care is needed to ensure your safety and well-being.